Privacy Policy
How Babelize collects, uses, shares and protects your personal data, how your content is handled, your rights, how long data is kept, and how cookies are used.
Last Updated: March 2026
This Privacy Policy describes how Babelize ("we," "us," or "our") collects, uses, and shares information when you use our services.
Summary
- We collect account information, usage data, and content you translate
- We use it to provide and improve our services
- We never sell your personal data
- We don't train AI on your translation content
- You can request access to or deletion of your data at any time
Information We Collect
Information You Provide
- Email address, display name
- Payment information (processed by our payment provider)
- Content you translate (source code, resource files)
- Support requests and feedback
Automatically Collected
- Usage data (features used, translation volume)
- Device and browser information
- IP address
- Authentication cookies
How We Use Your Information
- Process translations and manage your account
- Process payments
- Provide customer support
- Analyze usage to improve the service
- Send service announcements and security alerts
- Prevent fraud and abuse
Your Content
- Content is processed to provide translations
- Content is encrypted in transit and at rest
- Content is NOT used to train AI models
- Source code is deleted after processing completes
- You retain all rights to your content
Information Sharing
We share data with:
- Cloud infrastructure providers — for hosting and storage
- Payment processors — for billing
- Legal requirements — when required by law
We never:
- Sell your personal information
- Share content with advertisers
- Provide data for third-party marketing
Your Rights
- Access — request a copy of your data
- Correction — update your information
- Deletion — delete your account and all data
- Portability — download your translations
Exercise these rights in Settings or email hello@babelize.co.
Data Retention
| Data Type | Retention |
|---|---|
| Account data | Until deletion |
| Translation content | While project exists |
| Payment records | 7 years (legal requirement) |
| Usage logs | 90 days |
Cookies
We use essential cookies for:
- Authentication
- Security
- Preferences
No third-party advertising cookies.
Children's Privacy
Babelize is not intended for users under 16. Contact hello@babelize.co if you believe we've collected information from a minor.
Changes
We'll notify you of material changes to this policy with at least 30 days notice.
Contact
Privacy Team: hello@babelize.co
GDPR
EU residents have additional rights: access, correction, deletion, data portability, objection to processing, and the right to lodge complaints with supervisory authorities.
CCPA
California residents can: know what data is collected, delete personal information, opt out of data sales (we don't sell data), and receive non-discriminatory treatment.
Last updated: 2026-10-16
Feature Requests
How to submit and vote on Babelize feature requests, what we consider when prioritizing them, and which features are currently planned or not planned.
Terms of Service
The terms for using Babelize: your account, ownership of your content, acceptable use, payments, disclaimers, limitation of liability, and termination.